1. What can I Expect AT MY First THERAPY Session?

People often feel a rainbow of emotions leading up to their first session, and great relief once they finally get everything off their chest. You don’t need to have all your thoughts in order, or a coherent story to present at your session. Show up exactly as you are.

The first session is about diving into your world and finding out what will work best for you. Charlene will guide you through and carefully listen to your experiences and goals. Charlene’s speciality is doing all this without making you feel ‘assessed’. At the first session Charlene will also discuss the recommended type of therapy likely to produce the best outcome and if time allows, initial strategies will also be provided to start working on straight away.

Most people feel like a weight has lifted after the first session. It’s a great feeling, knowing you are confronting things head on with a skilled practitioner.


2. Can I claim MONEY BACK FOr MY sessionS?

Yes, Under Medicare or Private Insurance. You can use your medicare rebate towards couples counselling too.

The Medicare rebate for seeing a psychologist is $86.15 for 10 sessions per calendar year. We provide instant Medicare claiming so you can get your money back immediately. Talk to your GP about a referral, or come in and see one of our friendly on site GP’s before your first appointment. Private health insurance rebates are available from most providers.


3. how many THERAPY sessions do I NEED?

Everyones situation + self are very unique, so its difficult to say how many sessions you will be need without meeting you first. 

That said, some people benefit from short-term therapy (6 to 12 sessions) while others will find forming a lasting connection with a psychologist more helpful. Weekly sessions are recommended initially if you are feeling very distressed, and as you start to feel better, sessions can be held fortnightly or monthly. 

If time or financial investment are a concern we can work together using a brief solution focussed approach. This is where our work is broken into stages where you focus on one set of goals, for example improving sleep and anxiety levels, and leave the rest for later.


Give us a call, email, or book your first appointment with us online here. We’ll walk you through everything else from there on out.

If you are planning to take advantage of the Medicare Rebate or Private Insurance just let us know at the time of booking and we can help you organise it.

We can explain how to get a referral from your GP, or if it’s more convenient, book you in for a referral from our onsite GP’s before your first appointment. Clients love that with us they can sort out their Medicare referral and first therapy session, same place same time.